Two-time founder and current Product & Operations Executive specializing in transforming underachieving teams into high-performing, data-driven organizations. 10+ years of experience building products, developing organizations, scaling AI solutions, and growing businesses from zero to one million+ users.
Head of Dasher Experience, DoorDash
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AI Agent Tooling
We didn’t just build agent tooling, we built AI enabled deflection, collection and escalation tooling saving DoorDash an estimated $82M
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COVID Response
Our team designed, built, deployed and iterated the 14 mission critical updates to keep up with both the rise in delivery demand and loss of agents
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Dasher Ops
Rebuilt Dasher Experience team to better support, develop and deploy operational processes resulting in a 880% increase in annual releases
Founder & CEO, Bee
Building a SaaS platform, a 16 person team, and product market fit is never easy. Bee taught me tough lessons on how to build impactful teams, go from 0 to 1 and make up for a lack of size and resourcing with creativity.
Director of Product Operations, Fora
Fora is a continuation of over a decade of experience in leading technology and operations teams. Charged with taking on the four lowest performing teams, we rebuilt Fora’s Operations Teams to be the highest performing vertical at Fora. We built a performance culture based on three tenets:
Put power in the hands of those who know.
Do everything on purpose.
Feedback is fuel.
This combined with a full restructure of the team resulted in a 776% Y/Y improvement in top line metrics.
Additional Work Experience
Managed 41 employees across 5 departments to launch Walmart’s Enterprise Logistics MVP (+$8 million in revenue)
Scaled Enterprise Logistics program to GA launch reducing total fulfillment cost by over 40% (+$30 million annually)
Launched Automotive B2B Digital Storefront in less than 4 months netting over $4.5 million in the first quarter
Product Manager II
Restructured 65 member product and engineering organization resulting in a 28% decrease in lead time to changes
Implemented process and release changes increasing output by 240% in first quarter
Built and executed roadmap of degree management and enrollment products impacting over 100,000 students
Head of Product
Managed OpEx Incubator Team
Restructured teams, built organizational standards, and determined goaling and strategic roadmap
Consultant
Senior Product Manager
Designed in-house software & hardware integration for eBay luxury good authentication program
Oversaw integration of Whitelisting, Post Sale, and Consignment verticals for full luxury authentication launch
Built automation process for seller side on-boarding decreasing process time by 41%